Retention Templates and Assets
SMS Win-Back Playbook: The Sticky Digital Frame...
Every brand knows the feeling: customers who once felt deeply connected slowly drift into silence. Their charge dates slip, their engagement cools, their carts go unpurchased, and eventually your email...
SMS Win-Back Playbook: The Sticky Digital Frame...
Every brand knows the feeling: customers who once felt deeply connected slowly drift into silence. Their charge dates slip, their engagement cools, their carts go unpurchased, and eventually your email...
Inactive Customer Survey Template: The Sticky D...
Most brands assume churn happens quietly and inevitably, like tide pulling away from the shore. A customer buys once, maybe twice, then disappears into the long tail of “lapsed” or...
Inactive Customer Survey Template: The Sticky D...
Most brands assume churn happens quietly and inevitably, like tide pulling away from the shore. A customer buys once, maybe twice, then disappears into the long tail of “lapsed” or...
The Re-Engagement Offer Calculator: How Sticky ...
Re-engagement offers are one of the most misunderstood—and most misused—retention levers in ecommerce. Many brands either: Hesitate to offer discounts at all (“We don’t want to train customers to wait...
The Re-Engagement Offer Calculator: How Sticky ...
Re-engagement offers are one of the most misunderstood—and most misused—retention levers in ecommerce. Many brands either: Hesitate to offer discounts at all (“We don’t want to train customers to wait...
The Future of Retention Marketing: AI, Segmenta...
The last decade of ecommerce was defined by paid acquisition. The next decade will be defined by retention systems—and those systems are being rebuilt in real time by three forces: AI,...
The Future of Retention Marketing: AI, Segmenta...
The last decade of ecommerce was defined by paid acquisition. The next decade will be defined by retention systems—and those systems are being rebuilt in real time by three forces: AI,...
Best Klaviyo Email Agencies for DTC Growth (An ...
Do this today: write a one–page Klaviyo Agency Fit Brief before you take another sales call. Five bullets. No fluff. 90-day dials: holdout-adjusted Revenue per Recipient (flows vs. campaigns), 30-day...
Best Klaviyo Email Agencies for DTC Growth (An ...
Do this today: write a one–page Klaviyo Agency Fit Brief before you take another sales call. Five bullets. No fluff. 90-day dials: holdout-adjusted Revenue per Recipient (flows vs. campaigns), 30-day...
Deliverability at Scale — Case Study Portfolio:...
Do this today: create a one-page Holdout-Adjusted CLV Readout for the last 8 weeks. Five lines. No fluff. RPR split (holdout-adjusted): flows vs. campaigns, email vs. SMS. P2-30 (newly exposed...
Deliverability at Scale — Case Study Portfolio:...
Do this today: create a one-page Holdout-Adjusted CLV Readout for the last 8 weeks. Five lines. No fluff. RPR split (holdout-adjusted): flows vs. campaigns, email vs. SMS. P2-30 (newly exposed...