Retention Templates and Assets

Should I prioritize design or copy in email per...

Operator check: Before choosing between design or copy, ask: (1) What decision this email is trying to influence. (2) Where friction exists in your customer journey. (3) If poor performance...

Should I prioritize design or copy in email per...

Operator check: Before choosing between design or copy, ask: (1) What decision this email is trying to influence. (2) Where friction exists in your customer journey. (3) If poor performance...

How do I warm up a new sending domain?

Operator check: Before sending your first campaign from a new domain, ask: (1) Is your engaged segment clearly defined and suppressed correctly? (2) Are SPF, DKIM, and DMARC configured and...

How do I warm up a new sending domain?

Operator check: Before sending your first campaign from a new domain, ask: (1) Is your engaged segment clearly defined and suppressed correctly? (2) Are SPF, DKIM, and DMARC configured and...

How do I use SMS without discounting constantly?

Operator check: Before sending your next SMS campaign, ask: (1) If this message would still make sense without a discount. (2) Whether urgency is real—or manufactured. (3) If customers would...

How do I use SMS without discounting constantly?

Operator check: Before sending your next SMS campaign, ask: (1) If this message would still make sense without a discount. (2) Whether urgency is real—or manufactured. (3) If customers would...

Why is my SMS revenue high but conversion low?

Operator check: Before panicking about low SMS conversion, ask: (1) Are you measuring click-to-purchase, or total revenue impact? (2) Is SMS assisting conversions that close elsewhere? (3) Are you comparing...

Why is my SMS revenue high but conversion low?

Operator check: Before panicking about low SMS conversion, ask: (1) Are you measuring click-to-purchase, or total revenue impact? (2) Is SMS assisting conversions that close elsewhere? (3) Are you comparing...

What causes emails to land in spam or promotions?

Operator check: Before blaming subject lines for spam placement, ask: (1) What changed in your sending behavior in the last 30–60 days. (2) Whether you’re sending to disengaged subscribers. (3)...

What causes emails to land in spam or promotions?

Operator check: Before blaming subject lines for spam placement, ask: (1) What changed in your sending behavior in the last 30–60 days. (2) Whether you’re sending to disengaged subscribers. (3)...

How do I stay compliant with SMS laws?

Operator check: Before scaling your SMS program, ask: (1) Do you know exactly how and when each subscriber consented? (2) Can you defend your opt-in flow to a carrier or...

How do I stay compliant with SMS laws?

Operator check: Before scaling your SMS program, ask: (1) Do you know exactly how and when each subscriber consented? (2) Can you defend your opt-in flow to a carrier or...