Retention Templates and Assets

How to Track Win-Back Campaign Performance Like...

Retention isn’t mysterious. It’s measurable. It’s not magic — it’s disciplined tracking, thoughtful segmentation, and continuous refinement. And yet, the single most under-utilized piece of retention strategy across ecommerce is...

How to Track Win-Back Campaign Performance Like...

Retention isn’t mysterious. It’s measurable. It’s not magic — it’s disciplined tracking, thoughtful segmentation, and continuous refinement. And yet, the single most under-utilized piece of retention strategy across ecommerce is...

How to Bring Loyal Customers Back with Points R...

Retention isn’t a magic trick — it’s a strategy built from empathy, context, and data-driven decision making. Brands chase new customers because acquisition is “easy to measure,” but the most...

How to Bring Loyal Customers Back with Points R...

Retention isn’t a magic trick — it’s a strategy built from empathy, context, and data-driven decision making. Brands chase new customers because acquisition is “easy to measure,” but the most...

How to Use “Last Purchase Anniversary” Emails t...

Retention isn’t a gimmick. It’s a discipline — a series of intentional actions that convert customers from one-time purchasers into lifetime advocates. The brands that win in 2026 and beyond...

How to Use “Last Purchase Anniversary” Emails t...

Retention isn’t a gimmick. It’s a discipline — a series of intentional actions that convert customers from one-time purchasers into lifetime advocates. The brands that win in 2026 and beyond...

Exit Feedback & Churn Analysis: How to Stop Los...

Customer churn is inevitable — but losing customers without understanding why they left is optional. At Sticky Digital, we believe retention starts with listening. When a subscriber unsubscribes or a customer...

Exit Feedback & Churn Analysis: How to Stop Los...

Customer churn is inevitable — but losing customers without understanding why they left is optional. At Sticky Digital, we believe retention starts with listening. When a subscriber unsubscribes or a customer...

Reactivation Promo Codes: A Step-by-Step Strate...

Reactivation is not a “win-back flow.” It’s a profit strategy. Most brands treat lapsed customers like a dead end: run a 2–3 email sequence, toss in a discount, and move...

Reactivation Promo Codes: A Step-by-Step Strate...

Reactivation is not a “win-back flow.” It’s a profit strategy. Most brands treat lapsed customers like a dead end: run a 2–3 email sequence, toss in a discount, and move...

Win-Back Postcard Marketing: How to Reactivate ...

Most win-back programs fail for one simple reason: they only speak in channels your customer has already learned to ignore. Email is crowded. SMS is noisy. Paid retargeting is expensive....

Win-Back Postcard Marketing: How to Reactivate ...

Most win-back programs fail for one simple reason: they only speak in channels your customer has already learned to ignore. Email is crowded. SMS is noisy. Paid retargeting is expensive....