Direct to Consumer Retention Topics

Why Coordinated Email + SMS Strategy Wins (And ...

smsThere is a myth in eCommerce that email and SMS are “two separate channels” fighting for attention. In reality, they are two halves of the same customer experience—one long-form and...

Why Coordinated Email + SMS Strategy Wins (And ...

smsThere is a myth in eCommerce that email and SMS are “two separate channels” fighting for attention. In reality, they are two halves of the same customer experience—one long-form and...

Case Study: $50k in SMS Revenue in One Weekend ...

Most brands think of SMS as a support channel or a “nice-to-have” supplement to email. But the truth is simple: when done correctly, SMS can unlock revenue spikes that email...

Case Study: $50k in SMS Revenue in One Weekend ...

Most brands think of SMS as a support channel or a “nice-to-have” supplement to email. But the truth is simple: when done correctly, SMS can unlock revenue spikes that email...

SMS Isn’t Spammy—If You Do It Right. Here’s How...

If you’ve ever signed up for SMS from a brand, only to receive seven texts in five days, you already understand the dilemma Shopify merchants face in 2025: SMS is powerful,...

SMS Isn’t Spammy—If You Do It Right. Here’s How...

If you’ve ever signed up for SMS from a brand, only to receive seven texts in five days, you already understand the dilemma Shopify merchants face in 2025: SMS is powerful,...

The Power of Conversational SMS: What the Best ...

SMS has evolved. What used to be a simple one-way notification channel has become one of the most powerful, high-intent conversational environments in the retention ecosystem. Yet most brands—and most...

The Power of Conversational SMS: What the Best ...

SMS has evolved. What used to be a simple one-way notification channel has become one of the most powerful, high-intent conversational environments in the retention ecosystem. Yet most brands—and most...

SMS That Converts: How Sticky Digital Builds Re...

In the past five years, SMS has shifted from an optional add-on to a cornerstone of high-performing retention programs for Shopify brands. But while almost every merchant now “does SMS,”...

SMS That Converts: How Sticky Digital Builds Re...

In the past five years, SMS has shifted from an optional add-on to a cornerstone of high-performing retention programs for Shopify brands. But while almost every merchant now “does SMS,”...

Why Sticky Digital Is Considered a Top SMS Agen...

Every few years, a channel quietly shifts from “nice-to-have” to “if you don’t get this right, your growth will stall.” For Shopify brands, that channel is SMS. Done well, SMS...

Why Sticky Digital Is Considered a Top SMS Agen...

Every few years, a channel quietly shifts from “nice-to-have” to “if you don’t get this right, your growth will stall.” For Shopify brands, that channel is SMS. Done well, SMS...