Direct to Consumer Retention Topics

Retention Marketing: Definition, Strategies & E...

Operator check: Before trying to “improve retention marketing,” ask: (1) Are customers returning after their first purchase? (2) Is customer lifetime value increasing over time? (3) Do lifecycle systems actively...

Retention Marketing: Definition, Strategies & E...

Operator check: Before trying to “improve retention marketing,” ask: (1) Are customers returning after their first purchase? (2) Is customer lifetime value increasing over time? (3) Do lifecycle systems actively...

Retention Definition | Marketing Glossary

Operator check: Before defining retention in marketing, ask: (1) Are customers returning after their first purchase? (2) Is customer lifetime value increasing over time? (3) Do lifecycle systems actively encourage...

Retention Definition | Marketing Glossary

Operator check: Before defining retention in marketing, ask: (1) Are customers returning after their first purchase? (2) Is customer lifetime value increasing over time? (3) Do lifecycle systems actively encourage...

What Is Retention Marketing?

Operator check: Before asking “What is retention marketing?”, ask a more practical question: (1) Are customers returning after their first purchase? (2) Is customer lifetime value increasing over time? (3)...

What Is Retention Marketing?

Operator check: Before asking “What is retention marketing?”, ask a more practical question: (1) Are customers returning after their first purchase? (2) Is customer lifetime value increasing over time? (3)...

Customer Retention Marketing vs. Customer Acqui...

Operator check: Before deciding whether to focus on retention or acquisition, ask: (1) Do we understand our repeat purchase rate? (2) Is customer lifetime value increasing or stagnant? (3) Are...

Customer Retention Marketing vs. Customer Acqui...

Operator check: Before deciding whether to focus on retention or acquisition, ask: (1) Do we understand our repeat purchase rate? (2) Is customer lifetime value increasing or stagnant? (3) Are...

Email vs SMS: Which Drives More Revenue for Sho...

Operator check: Before choosing between email and SMS, ask: (1) Is this a channel decision or a lifecycle decision? (2) Are we optimizing for short-term revenue or long-term retention? (3)...

Email vs SMS: Which Drives More Revenue for Sho...

Operator check: Before choosing between email and SMS, ask: (1) Is this a channel decision or a lifecycle decision? (2) Are we optimizing for short-term revenue or long-term retention? (3)...

8 Customer Retention Strategies to Offset Risin...

Operator check: Before trying to solve rising acquisition costs with more ad spend, ask: (1) Are existing customers returning often enough? (2) Is the second purchase happening quickly? (3) Do...

8 Customer Retention Strategies to Offset Risin...

Operator check: Before trying to solve rising acquisition costs with more ad spend, ask: (1) Are existing customers returning often enough? (2) Is the second purchase happening quickly? (3) Do...