Optimizing Email Deliverability Before BFCM

Optimizing Email Deliverability Before BFCM

Steps to warm your domain, clean your list, and boost inboxing before BFCM.

Every Black Friday and Cyber Monday (BFCM), brands push email infrastructure to the limit. Millions of emails flood inboxes, but no subject line, offer, or design matters if the message doesn’t reach the inbox. At Sticky Digital, we’ve seen brands invest months in BFCM email campaigns only to lose revenue because deliverability wasn’t optimized. With proper prep—domain warming, list hygiene, and pre-holiday deliverability checks—you can maximize inbox placement and protect ROI.


Why BFCM Deliverability Matters More Than Ever

During BFCM, mailbox providers (Gmail, Yahoo, Outlook) tighten filters to combat overload. Even legitimate senders face stricter filtering. Poor prep has consequences:

  • Revenue loss: If 20% of your list lands in spam, you lose one-fifth of potential sales before you start.
  • Reputation damage: High bounce or complaint rates harm sender reputation long after BFCM.
  • Opportunity cost: Weak deliverability suppresses ROI across the entire holiday season.

Deliverability is the quiet multiplier of BFCM performance. For broader retention context, see our full-stack retention services.


Step 1: Warm Your Domain Early

Mailbox providers reward consistent sending. If you spike volume suddenly in November, you raise red flags.

  • Ramp up gradually: Increase send volume steadily over 4–6 weeks pre-BFCM.
  • Prioritize engaged users: Start with recent openers/clickers before expanding.
  • Authenticate properly: Confirm SPF, DKIM, and DMARC records are aligned.

Domain warming isn’t optional—it’s the baseline for inbox placement when volumes surge.


Step 2: Clean Your List

Sending to unengaged or invalid addresses increases bounces and spam complaints, hurting your entire program.

  • Suppress unengaged contacts: Exclude subscribers inactive for 6–12 months.
  • Remove hard bounces: Eliminate invalid addresses harming sender reputation.
  • Segment intelligently: Build engagement-based tiers (high, medium, low) to manage risk.

Healthy lists beat bloated ones every time. Quality > quantity.


Step 3: Strengthen Engagement Signals

Mailbox providers reward opens, clicks, replies, and saves. They penalize unsubscribes and spam complaints.

  • Re-engagement campaigns: “We miss you” flows either reactivate or suppress dormant contacts.
  • Pre-BFCM value sends: Deliver content (guides, tips, inspiration) to build momentum.
  • Preference center updates: Let subscribers set preferences to reduce complaints.

Healthy engagement primes your list for the heavy volume ahead. Learn more in our Email Deliverability Guide.


Step 4: Test, Monitor, and Adjust

Deliverability isn’t static. Monitor and adapt continuously.

  • Seed list testing: Verify inbox vs. spam placement across providers.
  • Monitoring tools: Track sender reputation, complaints, and blocklist status.
  • A/B testing: Identify subject lines that maintain engagement without triggering spam filters.

In the two weeks before BFCM, treat deliverability monitoring as a daily discipline.


Step 5: Coordinate Across Channels

Email works best when paired with SMS and onsite strategies:

  • SMS as backup: Time-sensitive reminders if inbox placement dips.
  • Onsite capture: Refresh pop-ups and list growth tactics before November.
  • Retention strategy alignment: Connect deliverability prep with your Retention Strategy Services.

Cross-channel orchestration creates resilience and consistency.


Measuring Deliverability Success

Success is more than inbox placement—it’s the revenue and retention that follow. Key KPIs:

  • Inbox placement rate across providers.
  • Open and click-through rates by segment.
  • Spam complaint rate (<0.1% is ideal).
  • Bounce rate (<1% hard bounces).
  • Post-BFCM repeat purchase rate from email.

Deliverability is a retention lever, not just a technical checkbox.


Building Your BFCM Deliverability Playbook

Optimizing deliverability is one of the highest-leverage actions to protect BFCM revenue. It ensures your offers, flows, and campaigns actually reach your customers. At Sticky Digital, we specialize in email deliverability strategies for Shopify brands. From domain warming to cross-channel alignment, we ensure your campaigns drive both short-term conversions and long-term value.

📧 Learn More: Email Deliverability Services 📅 Talk to Sticky Digital


BFCM Deliverability: FAQ

When should domain warming start?

At least 4–6 weeks before BFCM, ramping up volume gradually. This signals consistency to mailbox providers.

How often should list cleaning occur?

Quarterly at minimum, but before major campaigns like BFCM it’s essential. See our deliverability services for frameworks.

Do SMS campaigns improve deliverability?

Not directly, but they provide a reliable backup channel and reduce over-sending email lists. See SMS marketing services for orchestration ideas.

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