About Us

Why Sticky Digital?

We are a retention marketing agency focused on making your customers stick through email, SMS, loyalty, subscription, and tech stack optimization. We are hyper-focused on keeping your customers loyal to your brand.  Retention marketing is all we do and we pride ourselves on having the best strategists in the industry. 

  • Who We Are

  • We specialize in building high-impact email and SMS programs for DTC brands

    As Shopify experts, we design and optimize tech stacks that seamlessly integrate with your retention program, driving revenue through targeted, personalized customer journeys. Our approach is simple yet effective: we believe in doing more with less, focusing on the tools and strategies that deliver the highest ROI.

    From building a clear roadmap to implementing a future-proof strategy, we'll help you maximize your tech stack’s potential and turn every customer interaction into an opportunity for growth.

How We Work

Foundations Of Success

  • Personalized Approach

    No rinse and repeat here. We look at every brand as an independent case, and craft a 1:1 roadmapped strategy based on current goals and customer interactions.

  • RFM Analysis

    Our recommendations are based off of an RFM analysis of the brand.

    Everyone has different cohorts of customers based on current acquisition + retention efforts.

  • Technology Knowledge

    With so many touchpoints and app integrations available on Shopify, knowledge of how each one interactions with each other, and with customers, is at the core of our strategy.

  • A/B Testing

    A/B testing is the root of our strategies, every retention tactic implemented has been A/B tested. From Pop-ups, to email creative (layouts, templates, send times, etc) to best send times.